Contact Us
Send Us a Message
Have a question about our coffee, an order or a business enquiry? Get in touch with the Levista team.
If your query or complaint remains unresolved, you may escalate the matter to our designated Grievance Officer, appointed as per applicable laws, to address your concerns.
Name: Mr. Shiaz Asif
Designation: Manager
Company: S L N Coffee Private Limited
Address: PB No. 47, KIADB Industrial Area, Kudlur, Kushalnagar, Kodagu, Karnataka – 571234
Email: grievanceofficer@levista.in
We are committed to resolving your concerns promptly and efficiently.
FAQ
How do I place a bulk or wholesale enquiry?
Use the contact form or email ecommsales@levista.in. For HORECA and institutional requirements, you can also visit our Wholesale page.
Does Levista offer bulk ordering or wholesale for businesses?
Yes. Levista offers bulk, wholesale, HORECA and institutional solutions for cafés, offices, hotels and other businesses. Get in touch with our team through the business enquiry form.
Is Levista a coffee manufacturer or a retail brand?
Levista is the retail brand of SLN Coffee Private Limited, which manufactures and processes coffee at its facility in Karnataka.
How long does Levista Coffee shipping take?
Our orders typically arrive within 3–7 business days, depending on your location and chosen shipping method. Please note that holidays, weather conditions and peak shopping seasons can affect delivery times.
When will I get my money back?
Refunds are typically processed within 5–10 business days after your return is approved. The exact timing may vary depending on your bank or payment provider. You will receive a confirmation email once your refund has been issued.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link. You can click the link to see real-time updates on your shipment. If you haven’t received the email, please check your spam folder or contact our support team.
How can I contact Levista customer support?
Our support team is available Monday to Saturday, from 9:30 AM to 5:00 PM. For unresolved queries, you can contact our Grievance Officer listed above.
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased through our online store. Gift cards are delivered via email and include easy instructions for use. They make the perfect gift for any occasion!
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping times and rates may vary depending on your location. You’ll see available options at checkout.
